• Management teams
• Project teams
• Process improvement teams
• Development teams
• Service teams
• Self-directed work teams
• Departmental teams
• Cross-functional teams

Our training and consulting support helps teams in the following areas :

• Clarifying the Team's Performance Challenge
• Developing an approach that the whole team understands and uses
• How the team holds itself accountable for results

 
• Defining Roles and Responsibilities
• Stages of Team Development
• Team Dynamics
• Dysfunctional Team Behaviors
• Decision Making in Teams
• Communication Skills
• Presenting to Senior Management

 
• Tools for Problem-Solving and Process Improvement
• Brainstorming
• Cause and Effect
• Pareto thinking
• Correlation
• Process flow diagrams
• Affinity diagrams
• Frequency plots
• Data collection techniques
• Plan-Do-Study-Act cycle

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Training and Consulting in Continuous Improvement

 ISO 9000 / QS-9000 Implementation and Certification

Building High Performance Teams

Change Management

Creating Win-Win Relationships

Supplier Development

Excellence in the Service Sector

Industry Experience

Some very handy PRODUCTS !